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Customer service shouldn’t just be A department, it should be the entire company.- Tony Hsieh, CEO of Zappos

About Survey Pad

Survey Pad is a simple feedback tool that helps businesses to measure customer satisfaction using our online survey builder application. Understanding customer satisfaction and customer sentiment is key to improving your business. When customers give a feedback they’re actually telling you how to make your product, service, and business better. Every business should invest heavily in measuring customer satisfaction and work to consistently give better customer experience.

Did you know ?

Customers tend to remember your service a lot longer than they remember your price

Cost of Poor Customer Service

Consumers perform online research about the products and services that they are considering to purchasing

Consumers post comments or reviews online about the product or services they buy

Buying experiences are based on how the customer feels they are being treated

Unhappy consumers don't complain about their bad experience

These consumers simply choose to never do business with you again

Companies with excellent customer experience outperform their competition

How it Works

Step 1

Create your Survey

Create your survey in minutes using our simple survey building tool.

Step 2

Collect Customer Responses

Log in to your company dashboard and view current and past customer responses for all your surveys.

Step 3

Take Smarter Action with Data

Identify unhappy from your customer responses and make better decisions to improve customer satisfaction within your business.

Step 4

Grow your Business

Customers can easily share their testimonials to colleagues and friends on Linkedin, Facebook, or Twitter.

Did you know ?

The Cost of finding new customers is 6 to 7 times more expensive than maintaining existing ones.

Features

Listening to the customer and understanding their needs and taste has always been critical for all brands. Especially when customers are socially connected via the internet, brands needs to take into account any suggestions, feedbacks, opinions or sentiments in order to give a better customer experience.

  • 01
    In-Store Solution:

    We help stores and branches connect with customers to understand their complete experience.

  • 02
    Realtime Feedback:

    View real-time results as soon as your survey is activated. No more hassles of paper based feedback or manual data upload which cause errors or tampering.

  • 03
    Happier Customers:

    Identify unhappy from your customer responses and make better decisions to improve customer satisfaction within your business.

  • 04
    Easy and affordable:

    Our feedback is simple to use and cost a fraction of other leading solutions in the market.

  • 05
    Expert advice and support:

    We'll help you with everything from survey design to getting answers to your product questions.

  • 06
    Unlimited Surveys, Questions,and Responses:

    Unlike other survey solution provides, we do not have any restrictions on the number of survey offered.

  • 07
    Reporting Made Easy:

    Our data visualization feature helps make sense of all the information you collected so that you can easily interpret the results and make sound decisions based off of them.

  • 08
    Option of Mobile & Interactive Table:

    Choose from a tablet installation to provide an interactive point of contact, or use our innovative QR code technology to automatically push notifications to customers’ mobile phones.

Did you know ?

Top companies charge a premium for its products because of their excellent customer service

How well do you know your customers ?

AED 750 /annually

annual package

start planning today

Sign up in under a minute

AED 100 /monthly

monthly package

start planning today

Sign up in under a minute

Try surveypad for 60 days and get a 100% refund if you’re not satisfied.

  • Simple, straightforward pricing
  • No contracts
  • No hidden fees
  • Just sign up to get started

Testimonials

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    Gloria Brigtman, Tornton Induatries

  • Donec consectetur felis vitae felis fermentum facilisis. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam nunc lacus, viverra id nisi vel, fermentum placerat lectus. Nunc convallis justo vestibulum lobortis posuere. Nunc eu lorem at nisl iaculis varius vel quis tortor. Praesent euismod tincidunt turpis, ut accumsan est porttitor semper...

    Gloria Brigtman, Tornton Induatries
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